Thank you for shopping with Evangeline Wear. We aim to deliver your order promptly, securely, and transparently. This Shipping Policy outlines our delivery procedures, timeframes, and guidelines.
Shipping Coverage
We proudly ship our products worldwide. Delivery availability may vary by location due to courier coverage or local restrictions.
Shipping Method
All orders are shipped through trusted courier partners with Cash on Delivery (COD) as the only payment method. Please ensure someone is available to receive the parcel and pay in cash upon delivery.
Order Processing Time
Orders are processed within 2–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Processing times may be extended during peak seasons or promotional periods.
Estimated Delivery Time
Domestic (within your country): 5–8 business days after dispatch
International: 8–15 business days after dispatch (subject to customs clearance and location)
Please note that delivery times are estimates and may vary due to external factors such as weather, customs, or courier delays.
Shipping Charges
Shipping rates are calculated at checkout based on location and package weight.
Some promotional offers may include free shipping, which will be clearly stated.
Cash on Delivery (COD) Terms
Payment must be made in full in cash at the time of delivery.
Please prepare the exact amount, as delivery personnel may not carry change.
If the recipient is unavailable, the delivery may be rescheduled once. After two failed attempts, the order may be canceled.
Tracking Orders
Once your order is shipped, you will receive an email with tracking details. You can use the provided link to monitor your shipment’s progress.
Undeliverable Orders
If a package is returned due to an incorrect address, refusal to accept, or inability to pay, we will contact you to re-confirm delivery. Re-shipping may incur additional charges.
Customs, Duties, and Taxes (For International Orders)
For international shipments, customs duties, import taxes, or other local charges may apply depending on your country’s regulations. These are not included in our prices and are the buyer’s responsibility.
Lost or Damaged Packages
In the unlikely event that your order is lost or arrives damaged, please contact us at [email protected] within 48 hours of delivery. Include your order number and supporting photos for assistance.
Contact Us
If you have any questions about shipping, tracking, or delivery, please reach out to our customer support team:
Email: [email protected]