At Evangeline Wear, we want you to be completely satisfied with your purchase. This Return and Refund Policy outlines the terms under which items can be returned and refunded.

Eligibility for Returns
To be eligible for a return, the following conditions must be met:

  • The item must be unused, unworn, and in its original packaging

  • The return request must be made within 7 days of delivery

  • The item must be free from damage, stains, odors, or signs of wear

We do not accept returns on:

  • Jewelry (for hygiene reasons)

  • Customized or personalized items

  • Items marked as Final Sale

How to Request a Return
To initiate a return, please contact us at [email protected] with the following details:

  • Order number

  • Reason for the return

  • Clear photos of the product (if defective or damaged)

Our team will review your request and provide return instructions if the item is eligible.

Return Shipping
Customers are responsible for the cost of return shipping unless the product is defective, incorrect, or damaged upon delivery. We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Refunds
As all orders are paid by cash on delivery, we do not offer refunds to original payment methods. Instead, eligible returns will receive:

  • A replacement item
    or

  • Refunds or replacements will only be processed once we receive and inspect the returned item.

Damaged or Defective Items
If your item arrives damaged or defective, please email us at [email protected] within 48 hours of delivery, including photos of the damaged item and packaging. 

Contact Us
For questions regarding returns or refunds, please contact our support team:
Email: [email protected]